How it works
SiteGPT simplifies the process of deploying a custom AI chatbot in three straightforward steps. First, you sync your training data by simply entering your website URL for SiteGPT to scan, uploading various file types (CSV, TXT, PDF, DOCX, PPTX, MD), or dropping in raw text content. The system then processes this information to create a knowledge base tailored to your specific product or service.
Next, you install the chatbot on your site using an embed code. This allows you to place the AI agent on multiple platforms, including your marketing site, in-app interfaces, or help centers. Finally, SiteGPT enables continuous learning and refinement. You can use real chat history to provide feedback, allowing the chatbot to improve its responses and interactions over time, ensuring it becomes increasingly effective and aligned with user needs.
Why use it
SiteGPT offers a compelling solution for businesses looking to enhance their customer support and lead generation efforts. It provides 24/7/365 quality customer support, delivering instant responses and significantly automating the answering of support tickets. This not only boosts the productivity of your existing support team, making them twice as efficient, but also frees up their time to focus on higher-level tasks and complex issues.
Beyond support, SiteGPT acts as a lead generation tool by capturing interested visitors' details, helping you build a pipeline of potential customers. Key features like personalized onboarding help, quick prompts to guide user conversations, and daily email summaries keep you informed about chatbot interactions. The ability to escalate conversations to human agents ensures no customer is left without adequate support, blending the efficiency of AI with the necessity of human intervention.